Terms of Service
Effective and last updated: August 3, 2026
These terms govern your use of the Heidi Lootsma Fitness & Wellness website and coaching services. By using our website or booking a discovery call or coaching program, you agree to these terms. If you do not agree, please do not use our website or services.
Who This Is For
Our website and services are intended for adults aged 18 and older. By using our website or booking a service, you confirm that you are at least 18 years old.
Description of Services
Heidi Lootsma Fitness & Wellness provides live virtual strength and movement coaching for retired professional women, delivered over Zoom, along with educational content on our website. Our coaching is personalized, but it is not a substitute for medical care.
Health and Fitness Disclaimer
The information on this website is for educational purposes only. It is not intended to diagnose, treat, cure, or prevent any health condition, and it does not replace the advice of a qualified medical or health professional. Always consult your physician before beginning any new exercise program, especially if you have an existing health condition, injury, or concern.
Participation in coaching involves physical activity and carries some risk of injury, as with any physical activity. By participating, you accept this risk and agree that Heidi Lootsma Fitness & Wellness is not liable for injuries that may occur, except where caused by our negligence.
Bookings, Payments, and Program Terms
Discovery calls are free and carry no obligation. Coaching program pricing, guarantees, and full terms, including the Find Another Way Guarantee™, the 8-Week Capability Guarantee, and the 30-Day Trust Guarantee, are described in detail on our Work With Me page and confirmed with you before enrolment. If anything here conflicts with what was confirmed at enrolment, what was confirmed at enrolment applies.
Testimonials and Results
Client stories and testimonials on this website reflect real experiences, but results vary from person to person based on individual health, effort, and circumstances. Nothing on this website is a guarantee of specific results.
Website Content and Intellectual Property
All content on this website, including text, images, videos, and program materials, belongs to Heidi Lootsma Fitness & Wellness or is used with permission. You may not copy, reproduce, or distribute this content without our written permission.
Acceptable Use
When using our website or any forms, you agree not to submit false information, attempt to disrupt or gain unauthorized access to our systems, or use our website for any unlawful purpose.
Third-Party Services and Links
Our website and business operations use third-party services, including Bookafy for scheduling, GoHighLevel for forms and email, Zoom for live sessions, Vimeo for video hosting, Google Workspace for email and file storage, Canva for image creation, and Stripe for payment processing. Our website may also link to third-party websites, such as Facebook and Instagram. We are not responsible for the content, privacy practices, or terms of any third-party service or website.
Limitation of Liability
To the fullest extent permitted by law, Heidi Lootsma Fitness & Wellness is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability for any claim will not exceed the amount you paid for the specific service in question.
Governing Law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply within it.
Changes to These Terms
We may update these terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted means you accept the updated terms.
Contact Us
If you have questions about these terms, email wecare@heidilootsma.com.